We only work with schools

Essential Training for Busy Schools

Terms & Conditions

We’re empowering educators with expert led training for a more secure, innovative, and safer school environment.

Online AI / Chat GPT training for schools

Terms and Conditions

Who is The Ark HQ™?

We are Ark Innovative Technologies & Services Limited, a limited company registered in Ireland with company number 600940 (“we” “us” “the Company”).

Our office address is Cube Building, Monohan Road, Cork.

These terms, together with our Privacy Policy, provide you with information about us and form the contract between you and us for the supply of any goods or services (“products”) from our site (“your contract” “our contract with you”). Please read these terms carefully and make sure you understand them before ordering anything from our website. We will notify you of any other terms and conditions that apply to any contract made between us.

You can contact us at hello@thearkhq.com or call +353 21 601 9319.

Provision of Services

Any services after the service have been fully performed or where you have requested that we commence provision of any service, whether training or consultancy, within a period of 14 days from the day on which the service was ordered, then you may still cancel the service during the cancellation period, but you will have to pay us an amount that is in proportion to the services already provided.  Please notify us of your decision to cancel by emailing hello@thearkhq.com, quoting the electronic purchase order number, the date of the transaction and the items ordered. 

The product’s price (which may or may not include VAT) will be the price indicated on our site when you place your order through our website. We take care to ensure that the product’s price advised to you is correct, but it is always possible that errors may occur. If the product’s correct price at your order date is higher than the price listed on our website, we will contact you for your instructions before we accept your order. Payment is due in full at the point you place your order. If we cannot accept your order, we will refund you via your original payment method.

You can contact us at hello@thearkhq.com or call +353 21 601 9319.

Our right to terminate or suspend our contract with you

We may terminate or suspend our contact with you at any time if:

  • If we end our contract with you in these circumstances, we will refund any money you have paid in advance for services we have not provided, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of you breaking your contract.
  • We may also have to suspend the supply of a service for technical reasons or comply with applicable law. We will aim to contact you in advance in these circumstances, but this will not always be possible. You may contact us to end your contract for a product if we suspend it or tell you we will suspend it in each case for more than 14 days, and we will refund any sums you have paid in each case advance for the product.
  • You do not make payment when due;
  • You do not, within a reasonable time, allow us to deliver or otherwise supply the products to you;
  • You do not, within a reasonable time, provide us with the information we need to carry out our obligations under the contract; or
  • You become, or in our reasonable opinion are likely to become, insolvent.


If any of these terms is at any time held in any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void, and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

No waiver

No waiver by Ark, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver. This clause will survive termination or the expiry of our contract with you.

Governing law

These terms shall be governed by and construed under the laws of the Republic of Ireland and, to the extent permitted by law, the user explicitly accepts that only the law courts of the Republic of Ireland have jurisdiction to deal with any matter arising from or in any way, whether directly or indirectly, related to these terms and, accordingly, the user explicitly waives all and any rights to bring any action of any sort concerning this website, or to any transaction carried out with it, or any data stored on it or provided to it in any court anywhere else in the world. This clause will survive termination or the expiry of our contract with you.

Force Majeure

We are not liable for any failure or delay to perform our obligations under our contract with you where the failure is due to anything beyond our reasonable control (for example, pandemic, natural disasters, flood, fire, acts of terror, malicious damage, compliance with any law or governmental order, or mechanical, electronic or communications failure or degradation).


You may not transfer or assign your contract (or your user account) to anyone without our written consent. We may assign or transfer our contract with you to our affiliates or to a party that buys us or an affiliate or parent of ours without your consent by providing you with notice.

Copyright and intellectual property

All copyright and other intellectual property rights in or relating to any course materials provided or made available in connection with the course are and remain the sole property of Ark and/or its third-party providers. Course materials may not be used, copied, reproduced, stored in a retrieval system, distributed or transmitted in whole or in part, or in any form or by any means, whether electronically, mechanically or otherwise, or translated into any language, without the prior written permission of Ark and/or its third-party providers.

Data Protection

Ark is committed to protecting your privacy rights under the General Data Protection Regulation (GDPR) and other applicable privacy legislation.

Please see our privacy notice for more information as to how we process data.